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CANCELLATION

Email customer service at help@nancyootd.com and include your: Order number & Cancellation request with a picture of the product, if necessary

1. Orders are able to be canceled and refunded before shipping.

2. To initiate a cancellation, please contact customer service. The cancellation notification will be emailed to you.

3. Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be transferred immediately. Credit cards may take 5-10 business days to process.

Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.

Please don't hesitate to contact us at help@nancyootd.com if you have any questions or requests, we'll be happy to assist you!